Privacy policy
Privacy Policy
Last updated: November 26, 2024
At Liveluu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, or contact us.
By accessing or using our store, you agree to this Privacy Policy and acknowledge that your information will be handled as described herein.
When you interact with our store, we may collect personal information such as your name, email address, shipping address, phone number, and order details. Payment information is processed securely through our payment providers and is not stored directly by us. We may also collect technical information related to your device, such as IP address, browser type, cookies, and general site activity. Any messages or inquiries you send us via email or contact forms may be stored for customer service purposes. We only collect information that is necessary to operate our store and provide our services.
We use your information to process orders and payments, manage shipping, returns, and customer support, improve your shopping experience, maintain site security, prevent fraud, and comply with legal obligations. Promotional communications are sent only if you have given your consent.
We may share your information with trusted third parties that help us operate our business, such as payment processors, shipping companies, and analytics or marketing tools. Advertising partners will only receive limited information if you accept marketing cookies. We may also disclose information when required by law or a competent authority. Liveluu does not sell personal information to third parties.
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and recommend reviewing their policies before providing any personal information.
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure. We retain personal data only for as long as necessary to fulfill applicable business or legal purposes.
Depending on your country of residence, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data, as well as to withdraw consent where applicable. To exercise these rights, you may contact us.
Your information may be processed or stored on servers located outside your country. In such cases, we ensure appropriate safeguards are in place in accordance with applicable laws.
We reserve the right to update this Privacy Policy at any time. Any changes will be reflected in the update date at the beginning of this document.
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at: